In a world where customer satisfaction is a key success factor for businesses, Cameroonian startups and SMEs face a major challenge: providing quality customer support while controlling their costs. Limited resources, long response times and overloaded teams can harm the customer experience and, consequently, the growth of the business.

Fortunately, technology offers an innovative and cost-effective solution : AI chatbots . These virtual assistants, powered by artificial intelligence, can automate a large part of customer support, reducing costs while improving efficiency. In this article, we will explore how AI chatbots, and more specifically LocalChat AI, can help Cameroonian startups and SMEs reduce their customer support costs while delivering an exceptional customer experience.